Photo: u-GOB

The ‘Guide for Government Digital Transformation 2025’ offers a strategic framework for government leaders to responsibly integrate cloud platforms, high-quality data, and artificial intelligence (AI) to enhance operational efficiency and meet evolving citizen expectations. It emphasizes the need for secure, transparent, and efficient public services amid increasing pressure on government agencies. The guide highlights scalable architectural patterns like Data Mesh, event-driven systems, microservices, container orchestration with Kubernetes, and API-centric architectures to ensure resilience, compliance, and adaptability. It also addresses responsible AI deployment, outlining five key principles: accountability, transparency, fairness, data governance, and regulatory alignment. The guide underscores the transformative potential of large language models (LLMs) in automating citizen interactions, policy guidance, and knowledge management, while stressing the importance of data quality to prevent inefficiencies and compliance risks. By adopting a ‘quality by design’ approach, including data validation and automated profiling, governments can ensure reliable data for AI applications. Continuous improvement without service disruption is also emphasized, enabling agencies to adapt incrementally to new demands and technologies. Ultimately, the guide aims to foster trust and efficiency in public services through flexible, citizen-centric systems.

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Original title: Guía para la transformación digital del gobierno 2025

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